Outsourcing Human Resources

Employee management support

Discipline management, employment contracts, termination of employment: We provide comprehensive support in managing employee discipline, drafting and implementing employment contracts, as well as termination processes, ensuring that all actions comply with internal policies and applicable laws.

Mediation and employee conflict resolution: We offer professional mediation services to help resolve employee conflicts constructively and fairly, thus fostering a positive and productive work climate.

Promoting an inclusive and collaborative corporate culture: Our team will support you in implementing initiatives aimed at improving team cohesion, well-being and employee commitment, by encouraging diversity, open-mindedness and collaboration between different members of the organization.

Managing difficult employees: We offer specialized support in managing difficult employees, providing advice and tools to deal effectively with behavioral or performance problems, while respecting the rights and dignity of each individual.

Management policy guide

Employee handbook: Our team can draw up a handbook for your employees containing essential information on company policies, procedures and expectations, to ensure a clear understanding of the rules and standards in force.

Code of ethics: We draw up a detailed code of ethics, describing the company’s fundamental values and the behavior expected of employees, in order to promote an organizational culture based on integrity and responsibility.

Organizational structure: We’ll help you clearly define your company’s organizational structure, specifying roles, responsibilities and hierarchical relationships between different levels of management, to ensure effective coordination and clear decision-making.

Policies in line with current standards and laws: We develop specific policies in line with current standards and laws, covering areas such as harassment, workplace violence, drugs, alcohol, cannabis and medication, to ensure a safe and respectful working environment for all employees.

Internal policies, procedures and processes: We establish internal policies, procedures and processes to govern the company’s day-to-day operations, ensuring that every aspect of its functioning is well defined and organized.

Compensation policy: We develop a comprehensive compensation policy, covering both the direct and indirect aspects of employee remuneration, in order to attract, retain and motivate talent within the organization.

Leave policy: We establish a clear and fair leave policy, defining the types of leave available, eligibility criteria, application and approval procedures, to ensure effective absence management and proper human resources planning.

Management coaching

A personalized service to help managers overcome their professional challenges through individual or group sessions, offering advice tailored to their specific needs.

Feedback and its benefits: We’ll work with you to give you concrete tools to ensure effective feedback, thus maximizing your teams’ performance.

Knowing how to delegate: Being able to delegate tasks effectively enables you to better manage your priorities while strengthening your team’s skills. Let our experts advise you on how to set up mechanisms for effective delegation.

Workplace mobilization and recognition: Workplace recognition is one of the pillars of employee motivation. We can help you develop effective recognition strategies tailored to your corporate culture.

Recommendations for targeted managerial issues: Our approach identifies and resolves challenges specific to managers, such as time management, conflict resolution and interpersonal skills development.

Effective communication: Knowing how to communicate is an essential skill for managers. Our experts can provide you with practical tips for clear, fluid communication, as well as techniques for reinforcing active listening. With our specialized coaching, you can elevate your leadership skills by creating a positive and motivating work environment.

Managing schedules and absences: Managing schedules and absences can consume a lot of valuable time in your day. Our human resources experts can provide you with strategies for managing these essential elements of your human resources management.

Leadership skills development: Leadership is essential because it guides and inspires individuals towards common goals. Our coaching aims to strengthen and develop leadership skills, in order to create an environment where every team member can flourish and contribute to organizational performance.

Training and skills development

In an ever-changing business environment, investing in skills development is essential to stay competitive. With a tailor-made approach, we design and deliver training programs adapted to your company’s specific needs.

Individual development plans: We draw up tailor-made development plans for each employee, identifying their skills needs and defining specific objectives to foster their professional growth.

Talent & Succession Management: We implement strategies to identify and develop talent within the organization, identifying high-potential employees and offering them development opportunities to ensure a strong succession.

Individualized coaching: We offer personalized coaching to help employees overcome professional challenges and develop their skills, providing support and advice tailored to their specific needs.

Management skills/work personality test: We use tests to assess employees’ management skills and work personality, to better understand their strengths and areas for improvement, and to guide them towards appropriate development opportunities.

Management training: We offer specific training courses to develop the management skills of executives and managers, helping them to acquire the skills they need to lead and motivate their teams effectively.

Occupational health and safety management

It’s important to ensure a safe and healthy working environment for everyone. Thanks to our teams of HR experts, we offer a comprehensive range of services tailored to the specific needs of each company.

Implementing and monitoring health and safety committees: We work actively to set up health and safety committees, encouraging employee participation in identifying and resolving potential risks. We ensure regular follow-up to guarantee the effectiveness of the measures taken. Our team can help you set up a health and safety committee.

OHS policies and procedures: Our occupational health and safety policies and procedures are carefully designed to cover all aspects of employee safety, from the use of equipment to emergency protocols in the event of an accident.

Prevention programs: We have implemented comprehensive prevention programs, based on due diligence and the C21 law, to proactively anticipate and manage occupational risks.

Leadership and OHS culture: We encourage leadership that actively integrates the safety dimension into all operational activities, thus fostering a culture of health and safety within the organization.

Point of contact with mutual insurers and improvement of CNESST contributions: We act as a point of contact with mutual insurers to improve CNESST contributions, by regularly assessing risks and implementing appropriate preventive measures.

Mental health in the workplace and prevention of harassment and bullying: We offer resources and programs to support employees’ mental well-being, and to prevent and deal with situations of harassment or bullying in the workplace.

Management of work accident and CNESST absence files: We take a proactive approach to the management of work accident and CNESST absence files, documenting each incident exhaustively.

Temporary assignment and return to work: We facilitate the return to work of employees affected by an accident by offering temporary assignments and proposing solutions to facilitate their return to work.

Expertise and support in compliance with OH&S laws and regulations: Our expertise enables us to support our customers in strict compliance with OH&S laws and regulations, ensuring total compliance and effective risk management.

Lockout: We implement lockout procedures to guarantee employee safety when working on equipment or machines, thus minimizing the risk of accidents.

Loyalty

Employee retention is essential to an organization’s long-term success. That’s why we offer a full range of services specialized in creating a work environment conducive to the engagement, motivation and retention of talent.

Onboarding and integration: The first week is crucial to new employees’ perception of the organization. We offer tools to create welcome and integration programs designed to give new employees a clear understanding of your company’s values, processes and culture.

Setting up indicators to measure retention: We develop specific indicators to measure employee retention, enabling us to identify trends and factors influencing staff retention, so that we can take corrective action when necessary.

Recognition programs: We implement recognition programs to value employees’ contributions and strengthen their sense of belonging to the company, by rewarding them for their achievements and commitment.

Work/life balance policies and procedures: We develop policies and procedures to promote a healthy balance between employees’ professional and personal lives, offering flexible accommodations and solutions tailored to their individual needs.

Work climate: Our team of experts can help you carry out an in-depth analysis of the organizational climate to identify strengths and opportunities for improvement. Our team can also support you in mediation for healthy conflict management.

Performance appraisal: We can help you set up performance appraisal systems that are aligned with individual and organizational objectives, while representing your culture and values.